Legal Document

Your Privacy at qq7

We take your privacy seriously. This Privacy Policy explains exactly what personal data qq7 collects, why we collect it, how it is used, and the rights you hold over your information as a player on our platform.

🔒 256-bit SSL 🛡️ Data Protected 📋 Transparent

📅 Last Updated: 1 January 2026

Your data, your rights. qq7 does not sell your personal data to third parties. This policy is written in plain, clear English so you can understand exactly how your information is handled from the moment you register an account.

Introduction

This Privacy Policy (the "Policy") describes how qq7 (the "Company", "we", "us", or "our") collects, uses, stores, discloses, and protects personal information relating to individuals (each a "Player", "you", or "your") who access or use the qq7 platform available at qq7.asia (the "Platform").

By registering an account on the Platform, you acknowledge that you have read, understood, and consented to the data practices described in this Policy. If you do not agree with any aspect of this Policy, you should not register or continue to use the Platform.

This Policy should be read alongside our Terms and Conditions, which form part of the agreement between you and qq7. Together these documents govern the full scope of your relationship with the Platform. In the event of any conflict between this Policy and the Terms and Conditions on a privacy-related matter, this Policy shall prevail.

qq7 is committed to processing personal data in a lawful, fair, and transparent manner. We collect only the data that is genuinely necessary for the purposes described in this Policy, and we retain it only for as long as those purposes require or as applicable law mandates. We use industry-standard security measures — including 256-bit SSL encryption across all data transmissions — to protect your information against unauthorised access, loss, or disclosure.

Players in Bangladesh have specific rights regarding their personal data. This Policy explains those rights clearly, along with the process for exercising them. Our dedicated privacy contact point for all queries and requests is [email protected] (plain text — not a clickable link).

Privacy at a Glance

The six core commitments that define how qq7 handles your personal data.

🔒

Encrypted at Every Step

All data transmitted between your device and qq7 servers is protected by 256-bit SSL encryption. Your financial and personal details are never sent in plain text under any circumstances.

🚫

We Never Sell Your Data

qq7 does not sell, rent, or trade your personal information to advertisers, data brokers, or any other commercial third party. Your data is used solely to operate and improve your experience on the Platform.

🎯

Minimal Data Collection

We collect only what is strictly necessary to deliver our services, verify your identity, and comply with responsible gaming obligations. We do not collect data beyond what is needed for these defined purposes.

👤

Your Rights Are Respected

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to [email protected] and we will respond within five business days.

🗂️

Clear Retention Limits

Personal data is retained only for as long as it is needed for its original purpose or as required by applicable regulation. Once the retention period expires, data is securely deleted or anonymised.

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Transparent Cookie Use

qq7 uses cookies and similar technologies solely to keep your session active, remember your preferences, and analyse aggregate usage patterns. We do not use tracking cookies for third-party advertising.

Full Privacy Policy — Detailed Sections

Section 1

Information We Collect

qq7 collects personal data through several channels during the normal operation of the Platform. The categories of data we collect include:

Registration Data: Full name, date of birth, email address, mobile phone number, and residential address provided when you create your qq7 account.
Identity Verification Data: Copies of government-issued identification documents (such as the Bangladesh National Identity Card or passport) and proof-of-address documents submitted during the KYC verification process.
Financial Data: Payment method details including your bKash, Nagad, Rocket, or Upay account identifiers, and Visa or Mastercard card information (stored in tokenised form only — we do not store raw card numbers on our servers).
Transaction Data: Records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and promotional offers redeemed within your qq7 account.
Device and Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, and referring URL collected automatically when you access the Platform.
Communications Data: Records of correspondence between you and the qq7 support team via email or live chat, including the content of messages and timestamps.
Usage and Behavioural Data: Pages visited, features used, session duration, click patterns, and game preferences collected to help us improve the Platform and detect suspicious activity.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If any such data is inadvertently shared with us, it will be deleted promptly.

Section 2

How We Use Your Information

qq7 processes your personal data only for the following defined purposes:

Account Management: To create, maintain, and administer your qq7 player account, including processing login requests and managing account preferences.
Identity Verification: To carry out Know Your Customer (KYC) checks in accordance with responsible gaming and anti-money laundering obligations, confirming that you meet the minimum age requirement of 21 years.
Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions.
Service Delivery: To provide access to games, sports betting markets, live dealer tables, crash games, and all other features of the qq7 Platform.
Responsible Gaming: To monitor betting patterns and account activity for signs of problem gambling, and to enforce self-exclusion, deposit limit, and cooling-off requests.
Customer Support: To respond to your enquiries, resolve complaints, and maintain records of interactions for quality assurance purposes.
Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct.
Legal Compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from competent authorities.
Platform Improvement: To analyse aggregated, anonymised usage data to identify technical issues, improve user experience, and develop new features.
Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have given explicit consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].

Section 3

Legal Basis for Processing

qq7 processes your personal data on the following legal grounds:

Contractual Necessity: Processing required to fulfil the Terms and Conditions agreement between you and qq7, including account management, payment processing, and service delivery.
Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC verification, anti-money laundering checks, and responses to lawful authority requests.
Legitimate Interests: Processing carried out for the legitimate interests of qq7 or our Players, including fraud prevention, platform security, and service improvement — provided those interests are not overridden by your privacy rights.
Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. Consent can be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Section 4

Sharing Your Information with Third Parties

qq7 does not sell your personal data. We share your data only with the following categories of trusted third parties, and only to the extent strictly necessary:

Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard networks, to process your financial transactions securely.
Identity Verification Providers: Third-party KYC and anti-money laundering service providers who assist with document verification and screening against sanctions lists.
Game Software Providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and other game studios whose software powers games available on the Platform. These providers receive only the minimum data necessary to operate their game engines.
IT Infrastructure Providers: Cloud hosting and content delivery partners who store Platform data within secure, access-controlled environments.
Legal and Regulatory Authorities: Courts, law enforcement agencies, regulators, and other government bodies where disclosure is required by law or in response to a valid legal process.
Professional Advisers: Lawyers, auditors, and insurers, subject to strict confidentiality obligations, where professional advice requires access to certain data.

All third-party service providers engaged by qq7 are required to process your data in accordance with applicable data protection law and to implement appropriate security measures. They are permitted to use your data only for the specific purpose for which it was shared.

Section 5

Data Retention

qq7 retains your personal data for as long as your account is active and for a further period thereafter as required to meet our legal and regulatory obligations. The following general retention periods apply:

Account and Registration Data: Retained for the duration of your account plus five (5) years following account closure, to meet anti-money laundering record-keeping requirements.
Transaction Records: Retained for seven (7) years following each transaction, in line with standard financial record-keeping obligations.
KYC Documents: Retained for five (5) years following account closure or the completion of the business relationship, whichever is later.
Communications Records: Support correspondence retained for three (3) years to resolve any future disputes.
Technical and Device Data: Retained for up to twelve (12) months from collection for security and fraud-detection purposes, then anonymised or deleted.

Once the applicable retention period expires, data is securely deleted using industry-standard methods, or irreversibly anonymised so that it can no longer be attributed to an identifiable individual.

Section 6

Cookies and Tracking Technologies

qq7 uses cookies and similar technologies (such as web beacons and local storage) on the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

Strictly Necessary Cookies: Essential for the Platform to function correctly. These cookies maintain your login session, remember your account preferences, and ensure secure navigation. They cannot be disabled without breaking core Platform functionality.
Analytical Cookies: Used to collect aggregated, anonymised data about how Players use the Platform — such as which pages are visited most frequently and where errors occur — so we can improve performance. No individual Player is identified through analytical cookies.
Functional Cookies: Remember choices you make on the Platform (such as language preferences) to provide a more personalised experience.

qq7 does not use advertising cookies or cross-site tracking cookies. You can control cookie settings through your browser. Note that disabling strictly necessary cookies will impair your ability to use the Platform. Continued use of the Platform following acceptance of this Policy constitutes consent to our use of cookies as described above.

Section 7

Security Measures

qq7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:

All data in transit is encrypted using TLS 1.2 or higher (256-bit SSL certificates).
Sensitive data at rest — including payment credentials — is stored in encrypted format using AES-256 encryption.
Access to personal data within qq7's systems is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access controls.
All staff with access to personal data undergo regular data protection and security awareness training.
Our platform infrastructure is subject to regular penetration testing and vulnerability assessments by independent security specialists.
qq7 maintains an incident response plan. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected Players without undue delay.

Despite these measures, no system connected to the internet can guarantee absolute security. You also play an important role in protecting your account — never share your password with anyone, and contact us immediately at [email protected] if you suspect any unauthorised access.

Section 8

Your Data Rights

As a Player on the qq7 Platform, you hold the following rights in relation to your personal data:

Right of Access: You may request a copy of all personal data qq7 holds about you, free of charge, within 30 days of your request.
Right to Rectification: You may request correction of any inaccurate or incomplete personal data held about you.
Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances, for example while a dispute regarding its accuracy is resolved.
Right to Data Portability: You may request a copy of data you have provided to qq7 in a structured, machine-readable format.
Right to Object: You may object to the processing of your data where we rely on legitimate interests as our legal basis, and to the use of your data for direct marketing at any time.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within five (5) business days. We may need to verify your identity before processing certain requests.

Section 9

Children and Minors

The qq7 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or submitted personal data to qq7 without your consent, please contact us immediately at [email protected]. We will take prompt action to close the account and delete all associated personal data upon verification of the complaint.

Section 10

Changes to This Policy

qq7 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered Players by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notification to your registered email address. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how your data is protected.

Section 11

Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way qq7 handles your personal data, please contact our support team:

Email: [email protected] (plain text — not a clickable link)
Response Time: We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a full response within five (5) business days.
Postal Address: For formal written requests, please send correspondence marked "Privacy Request" to the registered address of qq7 as provided upon request via email.

qq7 is committed to resolving all privacy concerns fairly, transparently, and in a timely manner. If you remain unsatisfied after engaging with our support team, you may seek independent guidance through appropriate channels in your jurisdiction.

Data We Collect — Quick Reference

A summary of the main data categories, their purpose, and retention period.

Data Type

Purpose

Retention

Registration Info

Account creation & identity

5 yrs post-closure

KYC Documents

Age & identity verification

5 yrs post-closure

Financial Data

Payment processing

7 yrs per transaction

Device & IP Data

Security & fraud prevention

12 months

Support Records

Dispute resolution

3 years

Betting History

Responsible gaming monitoring

7 yrs per transaction

Security Reminder. qq7 will never ask for your password, PIN, or full payment card details via email, chat, or any other communication channel. If you receive a suspicious message claiming to be from qq7, do not respond — forward it to [email protected] immediately.

Continue with qq7

Questions About Your Data?

Our support team is ready to help with any privacy request or data enquiry. You can also explore our full FAQ for common answers, or log in to manage your account settings directly.